Store Name: Farmers Feed
Website: https://farmersfeed.shop
1. General Ordering & Account
- Q: Do I need an account to place an order?A: No, you can check out as a guest. However, creating an account allows you to track your order history, save your shipping addresses, and speed up future checkouts.
- Q: Can I modify or cancel my order after it has been placed?A: We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us immediately at support@farmersfeed.shop or call +44 7868 260679. Once an order has entered the fulfillment or shipping phase, it can no longer be modified or cancelled.
2. Shipping & Delivery
- Q: How long does order processing take?A: All orders are processed within 1 to 2 business days (Monday through Friday, excluding holidays) before they are shipped out.
- Q: How can I track my shipment?A: Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your package’s delivery progress.
- Q: Do you ship internationally?A: Currently, we primarily fulfill orders within our designated service regions. Shipping availability and rates for your specific address will be calculated and displayed at checkout.
3. Returns & Refunds
- Q: What is your return window?A: You have 30 calendar days from the date you receive your item to request a return. Items must be unused, in their original condition, and in their original packaging to qualify.
- Q: How do I initiate a return?A: Email us at support@farmersfeed.shop or call us at +44 7868 260679 with your order number and reason for return to get started.
- Q: When will I receive my refund?A: Once your returned item is received and inspected, we will process your refund. Credits typically take 5 to 10 business days to reflect on your original method of payment, depending on your bank or credit card issuer.
4. Payments & Security
- Q: What payment methods do you accept?A: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover, Maestro) as well as secure digital payment options like Apple Pay, Google Pay, and PayPal.
- Q: Is my payment information secure?A: Yes. All transactions are encrypted and processed through PCI-DSS compliant payment gateways. We do not store your full credit card details on our servers.
5. Contact Us
If you have a question that isn’t answered here, please reach out to our team:
- Email: support@farmersfeed.shop
- Phone: +44 7868 260679
- Address: 5925 Norman Bridge Rd, Montgomery, AL 36105, United States
